Bla bla bla

Jag fick svar om min klänning. För den som orkar läsa finns svaret här nedan. För oss vanliga dödliga som inte orkar läsa meningslösa ord staplade på varandra kan man summera:
Vi gör faktiskt vårt bästa, om du vill ha pengar av oss kan du fylla i en massa blanketter och skicka kvitton så kan vi ersätta dig.

Klänningen kostade 25 USD. Jag skiter ganska mycket i pengarna faktiskt.

Jag tror det är case closed för det här. Och ni har antagligen tröttnat för längesen också.

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Thank you for your electronic mail message concerning your travel experience.

Enhanced security measures require that all checked baggage undergo some form of screening for prohibited items. Physical search of the luggage is required to clear every alarm. TSA screeners should exercise great care during the screening process to ensure that passengers' belongings are returned and not damaged when a bag needs to be opened. Unfortunately, on some occasions the screening process may fall short of our established standard. We apologize if these high standards were not met.

We monitor the number and nature of complaints we receive to track trends and spot areas of concern that may require special attention. This ongoing process will enable us to ensure prompt, corrective action whenever we determine that security screening policies need modification or specific employees or screener teams are the subject of repeated complaints.

The Transportation Security Administration (TSA) is responsible for reviewing all claims relating to the screening of passengers and their baggage.
In order to protect your rights under federal law and to file a valid claim, you must send your claim in writing to TSA, stating the circumstances of the loss and the exact amount you are claiming (fair market value of lost or destroyed property, reasonable cost of repair for damaged property), within two years after your claim accrued. The claim must be signed by you or your authorized representative (e.g., an attorney or other personal representative with appropriate proof of authority).

You can satisfy the notice requirement by filling out the attached Standard Form 95 (claim form) in accordance with the instructions, and returning it to the address in box #1. Please be sure to follow the instructions carefully, and to fill out the claim form completely. While use of the form is not mandatory, it will help you ensure that you meet the legal requirements for filing a claim.

Please visit TSA's Claims Management Office's website at https://claims.tsa.dhs.gov for information related to filing a claim, replacement forms, checking the status of a claim and other claim related issues. If you have additional questions that are not addressed on this website, please contact the Claims Management Office at
www.tsaclaimsoffice@dhs.gov.

Once the Claims Management Office has received your claim form, you will be sent a letter of acknowledgement and a claim number. You should keep the claim number for future reference when inquiring about your claim. TSA will try to resolve your claim as quickly as possible, but it may need time to make a further investigation of the facts. If TSA denies your claim, or has not finally resolved it within six months after you have filed it, you may have a right to bring your claim to court.

We appreciate your taking the time to share your thoughts and concerns with us. We also encourage you to check the latest information at www.tsa.gov.
TSA Contact Center